At our store, we always strive to provide high-quality products that satisfy our valued customers. Therefore, we would like to clarify our Exchange and Return Policy for Jewelry:
1️⃣ Returns
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Jewelry cannot be returned after purchase in order to maintain quality and hygiene standards.
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The only exception is if the product arrives damaged or with a manufacturing defect upon delivery.
2️⃣ Exchanges
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To activate an exchange request, a clear photo of the damaged product must be sent within 24 hours of receipt.
3️⃣ Responsibility
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We will cover the shipping costs in cases where the error or defect is on our part.
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In all other cases, returns or exchanges are not permitted.